Contact Notes

  • Depending on the nature of the inquiry, it may require some time for us to respond, or we may not be able to answer.
  • Responses from us are directed to the individual who contacted us. Any reproduction of our responses, whether in whole or in part, or secondary use or disclosure to any person other than the recipient without the consent of RaQualia Pharma is strictly prohibited.
  • For other disclaimers, please refer to "Disclaimer."

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This website (http://www.raqualia.com, referred to below as "the website,") gathers information such as names, addresses, and telephone numbers, which can be used to uniquely identify individuals. RaQualia Pharma Inc. (referred to below as "RaQualia Pharma") manages this information in the manner described below. Furthermore, as RaQualia Pharma continuously takes steps to improve the way the company manages individuals' information, the content below is subject to change without advance notice.

 

Purpose of Gathering Personal Information

RaQualia Pharma gathers personal information, including but not limited to names, places of employment, and email addresses in order to respond to inquiries, send materials, provide information on RaQualia Pharma's services, and compile internal research and evaluation reports.


Scope of Use of Personal Information

RaQualia Pharma gathers personal information via various types of requests for materials when such information is necessary for the company's operations. In addition, RaQualia Pharma uses this information only within the scope required for improving company's operation as non-personally identifiable statistical data. RaQualia Pharma does not use any individual's personal information for purposes outside this scope without the individuals agreement.


Protection and Management of Personal Information

While RaQualia Pharma works to ensure the personal information held by the company is accurate and up to date, we recognize the risks of unauthorized data access, damage, loss, destruction, and disclosure. As a result, RaQualia Pharma takes every possible preventative and corrective action to counter these risks. Furthermore, RaQualia Pharma observes all applicable laws and regulations governing personal information and endeavors to manage this information accordingly.


Sharing or Transfer of Personal Information

RaQualia Pharma does not share or transfer personal information to third parties without the consent of the individual, except as required by law or other appropriate circumstances. Furthermore, RaQualia Pharma takes steps to ensure that its contractors manage personal information appropriately. However, personal information will be shared in the two following cases:
1. If sharing of the information is required by law or other legal process.
2. If sharing of the information is necessary to protect a third party's life, health, property, or other assets.


Disclosure, Correction, or Deletion of Personal Information
RaQualia Pharma will take appropriate action within practical limits to disclose, correct, or delete personal information about an individual upon verification that the request for such action has been made by said individual.


Use of Cookies
In order to identify an individual user's computer, this website sends small pieces of data known "cookies" that are stored on the user's hard disk. Use of such cookies enables RaQualia Pharma to receive information about the user's computer and the user's activity on RaQualia Pharma's website. RaQualia Pharma also utilizes cookies to improve the user experience on our website, and to conduct statistical analysis of how our website it being used. RaQualia Pharma does not combine cookies with other personal information to identify unique individuals without notifying those users in advance. Users of RaQualia Pharma's website can adjust their browser settings to remove cookie settings. Please understand that disabling cookies may result in the inability to utilize some of the services offered by our website.


Management of Personal Information by Websites Linked to RaQualia Pharma's Website
Companies managing websites that are linked to RaQualia Pharma's website follow their own respective policies concerning the protection of personal information. RaQualia Pharma assumes no duty or responsibility regarding the activities of any entities other than RaQualia Pharma.


Inquiries Regarding the Management of Personal Information
Please make any inquires regarding the management of personal information (disclosure, alteration, addition, deletion, termination of use, etc.) via the inquiry form.